Privacy policy

Effective Date: [23/09/2025]
Website: https://aapala.in

Aapala (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of data:

a. Personal Information

When you:

  • Make a purchase
  • Subscribe to our newsletter
  • Contact us via form or email

We may collect:

  • Your name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (securely processed via third-party payment gateways)

b. Non-Personal Information

We may collect anonymous data like:

  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Referring website
  • IP address
    (to improve site performance and user experience)

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Respond to your inquiries
  • Send updates, offers, and newsletters (only if you opt in)
  • Improve website functionality and experience
  • Comply with legal obligations

3. Cookies and Tracking

We use cookies to:

  • Maintain your cart session
  • Understand user behavior
  • Improve speed and content relevance

You can choose to disable cookies via your browser settings, though some features may not work as intended.

4. Third-Party Services

We may share data with trusted third parties for:

  • Payment processing platforms ( Razorpay and Cashfree)
  • Meta Advertising (Facebook and Instagram)
  • Analytics (e.g., Google Analytics)

These services are contractually obligated to protect your data and only use it to perform agreed-upon services.

5. Data Protection

We implement industry-standard security measures:

  • SSL encryption
  • Secure servers and firewalls
  • Limited access to personal data

However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent for marketing at any time
  • Lodge a complaint with a data protection authority (as applicable)

To exercise these rights, email us at connect@aapala.in.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this policy from time to time. Any significant changes will be communicated via email or a website banner.

Last Updated: [15/07/2025]

9. Contact Us

For any privacy-related queries, please contact:
EARTHARCA (OPC) PRIVATE LIMITED
📧 Email: connect@aapala.in
📍 Address: D 303 Shantiniketan, Ahmedabad, Gujarat
+91 966 2266 263